CURASAN RETURNS & EXCHANGE POLICY:
In order to return or exchange any curasan product, you must obtain an RMA # by contacting Customer Service at 919-941-9770 or firstname.lastname@example.org. No product returns or exchanges will be accepted without an RMA #. All product returned or exchanged must be unopened and undamaged with seals and labels intact. Customer is responsible for all shipping charges.
Product must be received within 30 days of the invoice date for full refund. Subject to approval, product returned after 30 days will be assessed a 15 % restocking fee. No returns accepted after 90 days.
Product must have a minimum of one (1) year shelf life remaining prior to expiration. All exchanges must be requested within 90 days from invoice date.
Note: To comply with regulations regarding human allografts, any returns or exchange are subject to additional requirements to verify storage conditions among other items. Please contact Customer Service for more details.